Responsive Local Support Team
A helpdesk based in Juba that picks up the phone — fast response times when something needs fixing.
<30min
Avg. helpdesk response
24/7
Monitoring & support
From day-to-day helpdesk support to full infrastructure management, our team keeps your technology running so yours can focus on the business.
IT Infrastructure Trusted By Leading Organizations
From everyday helpdesk requests to complex infrastructure, our managed IT team becomes an extension of yours.
Responsive remote and on-site support for your staff, with clear SLAs and a single point of contact for every issue.
Design, deployment and ongoing management of LAN/WAN, Wi-Fi and firewalls to keep your offices connected and secure.
Proactive management of on-premise servers and cloud environments — patching, performance tuning and capacity planning.
Automated backups, tested recovery plans and offsite replication so your data and operations survive the unexpected.
24/7 monitoring for threats and vulnerabilities, with regular reporting to keep your organization audit-ready.
Sourcing, configuring and tracking hardware and software assets across your organization's full lifecycle.
Real-time visibility into devices, servers and tickets across your organization.
We manage the leading cloud platforms your business already runs on.
Layered protection to keep data safe and recoverable at all times.
Enterprise-grade tools to keep connectivity stable and secure.
A five-stage onboarding process that gets your organization onto reliable, monitored IT support with minimal disruption.
Infrastructure Audit: We Map Every Device, Server, License And Connection To Build A Clear Picture Of Your IT Estate.
Risk Review: Identifying Security Gaps, Aging Hardware And Single Points Of Failure Before They Become Problems.
Reliable infrastructure and rapid support for branches, ATMs and core banking systems.
Secure, compliant IT environments for public institutions and regulatory bodies.
24/7 monitoring and rapid response for organizations that cannot afford downtime.
Managed IT for clinics, field offices and program teams across multiple locations.
Keeping warehouses, depots and head offices connected and protected.
Campus-wide network, lab and device management for schools and universities.
Every organization is different — we tailor a retainer to your team size, infrastructure and risk profile. These tiers give you a starting point.
For small teams that need reliable helpdesk support and monitoring.
Our most popular plan for growing organizations with multiple offices.
Full infrastructure management for large or multi-site organizations.
Let our team take ownership of your IT operations so issues get caught before they become outages — and your staff get fast, friendly support.
A helpdesk based in Juba that picks up the phone — fast response times when something needs fixing.
Avg. helpdesk response
Monitoring & support
Common questions about onboarding, coverage and what's included in our managed IT plans.
Not necessarily — many clients keep a small internal team and we handle overflow, specialist tasks and after-hours coverage. For others, we act as their entire IT department.
Tell us about your team and infrastructure and we'll recommend the right support plan.